Returns & Exchanges
At Bikester Global Shop, we want you to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.
- 2.Prepare the Package
Ensure the product is in its original, unused condition with all tags attached and pack it securely in the original shipping box.
- 3.Dispatch the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days.